Want to identify the problem of cartridge and resetting or cleaning does not resolve your issue, then it’s time to replace the cartridge with a new. Here you can find out simple steps of cartridge replacement.
Step-1: First of all, open the cartridge access door smoothly which is situated to the right side of the printer. Wait till the carriage becomes idle as well as silent before you continue.
Step-2: On the top of the black cartridge Push down to release it which is situated to the right of the tri-color cartridge, and then pull it toward you to remove it from its slot.
Step-3: Close the cartridge access door.
Step-4: If the Print Cartridge Problem or the Incorrect Print Cartridge error message still displays on the computer, then proceed to the next step.
Step-5: Skip to the replace the cartridge or replace the tri-color cartridge step if the PC does not display an error message.
Step-6: Gently, open the cartridge access door. Wait till the carriage becomes idle as well as silent before you continue.
Step-7: To release it push down on the top of the tri-color cartridge as well as then pull it toward you to take away it from its slot.
Step-8: Into the empty right slot slide the black cartridge forward, and then push on the upper part of the cartridge gently until it clicks into place.
Close the cartridge access door.
Step Six: Replace the Problem Cartridge
In addition, you can get real-time assistance from HP Printer customer support number with ease.